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Welcome to the Not In Our State Summit 2015 at the University of Montana in beautiful Missoula, Montana. 
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Tuesday, November 10 • 11:00am - 11:50am

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Session Description: 

Research suggests that victim anxiety can be reduced prior to a forensic rape exam through providing clear explanations and building trust. However, as the victim faces complex feelings of powerlessness, frustration, confusion, and sadness, the amount of information conveyed during this time can exacerbate their distress. When intervening during this crisis period, we may want to restore order and take control. But how can we effectively help an overwhelmed client without making choices for them?

 Workshop participants will become acquainted with a methodology that quickly builds rapport and trust, and is easily implemented. Grounded in a customer service model, these flexible guidelines lay the groundwork for effective communication in the midst of a crisis intervention. The positive or negative interactions during this phase will impact a client’s overall perception of their experience. Our actions in this situation are crucial as they will have lasting effects. Employing these techniques seeks to lessen anxiety while helping the victim feel supported and empowered in the aftermath of a sexual assault.

Tuesday November 10, 2015 11:00am - 11:50am
UC 326